ND BioLabs respects your privacy and is committed to protecting the information you share with us when using our website, placing an order, contacting support, or reviewing our catalog.

Information We Collect

We may collect information such as:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Payment-related transaction information
• Website usage data
• Messages submitted through contact forms

How We Use Information

We use collected information to:

• Process orders
• Provide customer support
• Respond to inquiries
• Manage shipping and delivery
• Improve website performance
• Review compliance and order eligibility
• Maintain business records
• Prevent fraud or misuse

Payment Information

Payment information may be processed by third-party payment providers. ND BioLabs does not intentionally store full payment card details on the website.

Sharing Information

We may share necessary information with service providers such as payment processors, shipping carriers, website hosting providers, email systems, analytics tools, and compliance support providers.

We do not sell customer personal information.

Cookies and Analytics

Our website may use cookies or similar technologies to improve browsing, remember preferences, measure performance, and support store functionality.

Data Security

We use reasonable technical and organizational measures to protect customer information. However, no website or online transmission is completely secure.

Contact

For privacy-related questions, contact ND BioLabs support through the website contact page.